Builder Training Centres Limited (The BTC) (“We”) are committed to protecting and respecting your privacy.
For the purposes of the General Data Protection Regulation (GDPR), the data controller is Builder Training Centres Limited of Waddon Station Buildings, Epsom Road, Croydon, Surrey CR0 4UP (registration number 05090488).
This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.
Information we may collect from you
To administer your booking/s and enquiries as effectively as possible, there is information that is requested from you. This may be provided via our online contact/application form and health and safety form, for example. If you contact us, we may also keep a record of that correspondence. The information requested will only be used in accordance with the General Data Protection Regulation.
The BTC typically collects the following information from you or the person enquiring/booking a course/s on your behalf (with your consent):
|Title||First Name||Surname||Known As||Date of Birth|
|Address||Telephone Number||Email Address||Occupation||Any Disability/Learning Difficulty|
|Marketing Information||Previous Electrical Experience/ Qualifications||Ethnic Origin||Emergency Contact Information||Any Allergies/ Medical Conditions/ Medication|
|Company Contact Information||Billing Information||Course Feedback||Cookies||IP Address|
Controlling your personal information
When filling out our application form, you may opt out of receiving details of other courses, products and offers that we provide by ticking the relevant box. On the other hand, if you decide to opt into receiving these details, you can opt out at any time by emailing email@example.com using the title ‘unsubscribe’.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To process your enquiries and booking/s and to provide the course/s.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our service.
The duration for which we retain your personal information will be dependent on the type of information. For example, personal information retained for legal purposes would normally be for at least 6 years.
Disclosure of your information
Where you have signed up for a qualification course, we may disclose your personal data to City & Guilds and/or EAL for the purposes of learning, assessment and certification. Details of how City & Guilds process learner personal data can be found at www.cityandguilds.com/learner-policy, and for EAL at www.eal.org.uk/privacy-policy.
If you are booking a course on behalf of someone else, you must obtain that person’s consent prior to providing his/her personal information to us.
Where you have consented to receiving ongoing details of information, products or services provided by The BTC, we generally use the services of Mailchimp. Details of how Mailchimp process your data, which includes your name and email address, can be found at www.mailchimp.com/legal/privacy/. You can opt out of receiving emails from Mailchimp at any time.
We will not disclose or share your personal data with any other third parties, unless we have your permission or are required by law.
Our site may, from time to time, contain links to and from other websites, for example, accrediting bodies. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
Under data protection law, you can ask if our organisation holds personal information about you and we must respond to your request within one month. Any access request, provided in a structured commonly used and machine-readable format, would not incur a charge.